Alcove

Alcove are one of the 5 businesses who are featuring on the Ambitious Essex Tech 50 for the second consecutive year! 

Who are Alcove?
Alcove’s multi-award-winning care technology service revolutionises TEC delivery for Local Authority (and NHS) county-wide contracts.
Our comprehensive solution and service wrap includes digital referral management with advanced analytics and benefits capture. Our AI-enabled 24/7 ARC and managed responder and falls lifting service is digitally integrated with our management suite. Additionally, our Virtual Care Agency offers virtual care delivery, and our proprietary AI-powered IoT data platform with integrated in-home sensors, smart wearables, our one touch video calling aid ‘the Alcove Video Carephone’, and with multiple supplier device integrations offers smart alerting, smart home automation, and health devices.

What have you been up to in 2024?
Launching our Call Connect 247 Alarm Receiving Centre.  We started getting new referrals in May 2024 and continue to grow.  We have also been focussing on integrating and using data with AI to enable us to determine trends, potential risks and needs to offer our customers a proactive and preventative service to meet their needs and maximise their safety and independence.

What are your plans for the future?
To use our data intelligence skills and knowledge to continue to enhance the service we provide and revolutionise the Care Technology industry.

Do you think Essex is a place for business? If yes, why?
Yes, Essex is a great place to have a business, particularly Care Technology.  We have a forward thinking council who actively embrace Technology and good networks for businesses.

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